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In an age where news spreads in seconds, a brand’s reputation can be at risk with a single misstep. Whether it’s a product recall, a social media blunder, or a more significant controversy, crisis management requires swift, strategic action. One increasingly effective approach is using influence to repair a brand reputation, reshape the narrative, and regain trust. However, keep in mind that...

Connecting with your target audience isn’t always as smooth as it should be. After all, modern consumers are constantly being bombarded by offers and content from various different companies all the time. It’s really no surprise that they’re on the fence about engaging. Over the years, brands have tried all the strategies and tactics in the book. Still, nothing resonates with...